Working at The Borrins Care Home
Station Road, Shipley, BD17 6NW
Operated by Warmest Welcome 2 Limited
30 bedsResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.3/10
Key Finding
"Staff enjoy working there and residents get tailored activities, but staffing shortages, outdated training and unsafe medicines management hold it back."
Safety & Risk
3/10
✕
Medicines were not managed safely... Charts and documents were not in place for creams, and there were no 'as and when' required (PRN) protocols in place... This was a breach of regulation 12.
Staff Culture
6/10
✓
Feedback from the staff members we spoke with was positive. All staff members we spoke with said they enjoyed working at the home.
Staffing Levels
4/10
!
Staffing levels were sufficient to meet people's needs on the day of inspection however, there had been a rapid increase in admissions to the home, and the dependency tool calculator identified that the service was running under staff capacity.
Training & Dev
3/10
✕
The training matrix showed 65% of staff had in date safeguarding training, 80% of staff had in date pressure relief training, 65% had in date control of substances hazardous to health training and 75% were in date with their infection prevention and control training.
Management
4/10
!
Quality audits were not effective in identifying issues and securing improvements. There was a lack of effective monitoring of systems and processes which led to gaps and oversights.
Programmes
6/10
✓
The provider employed a dedicated wellness champion. People were supported to follow their interests and take part in a range of activities. These were tailored to people's needs, choices and preferences... including skittles and floor bowls.
Points to consider
Staff numbers fall short after more residents arrived, leaving afternoons stretched and busy.
the dependency tool calculator identified that the service was running under staff capacity. We have made a recommendation about the increase of staff in response to the recent capacity increase.
Key training like safeguarding is out of date for many staff, with only 65% completed.
The training matrix showed 65% of staff had in date safeguarding training... We therefore recommended that all staff's training is brought up to date and monitored consistently.
Medicines handling has gaps like missing records and protocols, making it unsafe at times.
Medicines were not always managed safely. Charts and documents were not in place for creams, and there were no 'as and when' required (PRN) protocols in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews