Working at The Birches
18 Gladstone Road, Chesterfield, S40 4TE
Operated by Parkcare Homes (No.2) Limited
7 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Strong safeguarding and positive culture with good training and activities, but no registered manager in post and adequate staffing."
Safety & Risk
8/10
✓
Staff demonstrated a good knowledge of how to recognise signs of abuse and how to safeguard people if they had any concerns. When safeguarding incidents had occurred, the manager had thoroughly investigated these incidents and had promptly taken action to reduce the risk of reoccurrence.
Staff Culture
6/10
✓
The provider fostered a positive culture where people and staff felt able to speak up. Staff told us they felt confident to raise any concerns and they felt sure their concerns would be listened to and actioned.
Staffing Levels
5/10
!
Per 2022 comprehensive inspection: There were enough staff to keep people safe and meet their individual needs.
Training & Dev
6/10
✓
Per 2022 comprehensive inspection: Staff training was relevant and up to date, staff completed a comprehensive induction when joining the service which included training specific to the people they would be supporting.
Management
2/10
✕
At the time of our inspection, the service was managed by an interim manager, a new manager had been appointed and was undertaking their induction, the provider told us the new manager was applying to register with CQC.
Programmes
6/10
✓
People told us how staff supported them to pursue their interests. We saw evidence of staff supporting people to attend exercise classes and wellness activities, group and individual activities, regularly supported to get out and about to places of interest.
Points to consider
No registered manager in post right now, using an interim manager while the new one finishes induction and registers.
the service was managed by an interim manager, a new manager had been appointed and was undertaking their induction, the provider told us the new manager was applying to register with CQC.
Staffing is adequate but nothing special, just enough staff to meet needs with no details on retention or agency use.
Per 2022 comprehensive inspection: There were enough staff to keep people safe and meet their individual needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews