Working at The Birches - Care Home
Grammar School Road, Brigg, DN20 8BB
Operated by H I C A
31 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Supportive management and a happy, relaxed team with good training and activities, although staffing relies on agency and lacks long-serving stability."
Safety & Risk
7/10
✓
Risks to people's safety and wellbeing were appropriately managed. Staff trained in safeguarding... The registered manager monitored accidents, incidents and safeguarding concerns, and learned from them.
Staff Culture
8/10
✓
A staff member said, 'I love being here with people. It's the nicest job I've ever had... I wouldn't want to do another job or work anywhere else.' A professional said staff are happy and relaxed.
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet people needs and people were supported in a timely manner. One person told us, 'Yes there's enough staff and they come to help quite quickly.'
Training & Dev
7/10
✓
Staff completed a wide variety of ongoing training to ensure they were able to meet people's needs. The registered manager regularly assessed staff competency... Staff received regular support, supervision and appraisals.
Management
8/10
✓
The registered manager had ensured there was a supportive and positive culture... Staff were supported by the management team through supervision, appraisals and meetings. A professional said staff are happy and relaxed.
Programmes
7/10
✓
People supported to engage in range of stimulating activities through new technology including virtual reality headset where one person has come on in leaps and bounds; discos, quizzes, crafting, gardening, photography.
Points to consider
Staffing is adequate and help comes quickly when needed, but nothing special like long-serving teams or no agency use at all.
Staffing levels were sufficient to meet people needs and people were supported in a timely manner. One person told us, 'Yes there's enough staff and they come to help quite quickly.' 'HICA Mobile Support' staff were used to promote continuity of care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews