Working at The Big House
135 Evington Lane, Leicester, LE5 5PS
Operated by Woodleigh Healthcare Limited
4 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff feel valued in a positive culture with low turnover and strong safety, but an unregistered manager, incomplete training, and basic activities hold it back."
Safety & Risk
6/10
✓
Improvements had been made... provider was no longer in breach of Regulation 12... Regulation 13... Records showed appropriate action was taken to protect people when incidents occurred.
Staff Culture
6/10
✓
Staff felt respected, supported and valued by management which supported a positive and improvement-driven culture. Staff felt able to raise concerns with manager without fear of what might happen as a result.
Staffing Levels
5/10
!
The service had enough staff, including one-to-one support for the person's safety and to take part in activities and visits how and when they wanted. Staff turnover was very low.
Training & Dev
4/10
!
records showed not all staff had completed all of their training. The manager assured us that action had been taken as those staff had been given a date by when the required training must be completed and this was monitored.
Management
4/10
!
The service had a manager who had started in January 2022. They had begun the process to be registered with CQC.
Programmes
3/10
✕
There was crafting equipment and board games and a trampoline in the courtyard which the person used.
Points to consider
No permanent manager fully registered with the regulator yet, so leadership oversight might not be fully stable.
The service had a manager who had started in January 2022. They had begun the process to be registered with CQC.
Some staff have not finished all their required training yet.
records showed not all staff had completed all of their training.
No activities coordinator or special programmes, so the role is mostly routine personal care with just basic games and crafts.
There was crafting equipment and board games and a trampoline in the courtyard which the person used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews