Working at The Berkeley
1-2 Elysium Terrace, Northampton, NN2 6EN
Operated by Mentaur Limited
10 bedsResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.3/10
Key Finding
"Staff feel supported with enough staff available when needed, but no registered manager, missing key training and poor medicine management hold it back."
Safety & Risk
3/10
✕
Medicine management required further improvement. Medicine records were not always consistently recorded.
Staff Culture
6/10
✓
Staff felt supported in their roles and received regular supervisions and meetings to raise any concerns, give suggestions or feedback on the service delivered.
Staffing Levels
6/10
✓
We found sufficient staff were deployed to maintain people's safety and meet individual needs. People told us and we observed, staff were available to people when they needed them.
Training & Dev
3/10
✕
We found not all staff had training in epilepsy, diabetes, learning disabilities or autism.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
/10
✕
Not covered in this focused inspection on safe and well-led.
Points to consider
No permanent manager in post, so leadership and oversight have serious failings.
At the time of our inspection there was not a registered manager in post.
Staff missing training on epilepsy, diabetes, learning disabilities, and autism.
We found not all staff had training in epilepsy, diabetes, learning disabilities or autism.
Medication records have missing signatures and risk assessments were incomplete or missing.
Risks to people had not always been assessed and strategies to reduce the known risks had not always been recorded. Medicine records were not always consistently recorded.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews