Working at The Belfry Residential Home

Staffing is adequate but relies on agency workers for night shifts and extra hours or agency to cover sickness.

they used longstanding agency staff to cover the night shifts... if someone goes sick, we try to cover or get agency. Staff will work extra hours to cover.

Some safety oversights like missing agency medication checks and out of date dressings in storage were only fixed after the inspection.

not undertaken their own medicine competency assessments for agency staff who regularly worked the night duty shift... some out of date dressings which had not been disposed of

Management oversight and governance systems need more work to properly monitor quality and safety.

Although we found improvements to the providers governance systems... further work was required to ensure an overall, more robust, monitoring of the quality assurance