Last updated: 9 February 2026
"Staff feel supported, but limited activities, unsafe night staffing, and serious safety hazards like exposed live wires hold it back."
Not all risk assessments were in place or were being reviewed. The cover for an emergency light test box was missing, exposing a live wire which posed a risk of electrocution
During discussions with staff, they told us they felt supported by the management team and that they received training and induction
We found there was only 1 staff member supporting 8 people during the night which could be a potential risk in the event of a fire
Staff had received training; however, the names of the newer staff and staff who worked occasionally were not added to the training matrix
The provider's quality assurance systems were not sufficiently robust. Audits had failed to identify the continuous improvements required to the premises
People were not able to take part in food shopping and there was not an appropriate means of accessing money for food when it was required
AI Generated
Last inspected: May 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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