Last updated: 10 February 2026
"Stable staffing, good training and positive culture, but limited activities and patchy management oversight need improvement."
Systems and processes were in place to safeguard people from the risk of abuse.
Staff shared a positive culture which was person-centred and helped ensure people achieved good outcomes.
People were supported by enough staff who were safely recruited to work at the home.
Staff completed training and received an induction when first employed to help meet people's individual needs.
The provider's auditing systems were not always effective at identify improvements. The registered manager did not always record the lessons learnt when things went wrong.
people and staff felt activities were limited... 'There is not much going on.'
Manager does not always record lessons from incidents, so oversight feels patchy.
The registered manager did not always record the lessons learnt when things went wrong.
Activities are limited without a coordinator present, so the role is mostly routine personal care.
people and staff felt activities were limited. One person told us, 'There is not much going on.'
Medication stock counts did not always match, though fixed after inspection.
the recorded stock count did not always match the physical stock.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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