Last updated: 9 February 2026
"Staff feel supported in a positive, caring culture with strong safety practices, but no details on staff retention or a dedicated activities coordinator."
2021 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing, promoting safety through hygiene practices. Per 2018: People safe, safeguarding training in place, medicines safely managed, low incidence of falls.
Per 2018 comprehensive inspection: Staff consistently told us of the positive management structure... The culture of the service was caring and focused on ensuring people received person-centred dementia care. One staff member said, 'I would put my relative in this home.'
Per 2018 comprehensive inspection: Staffing levels were appropriate to meet the needs of the people residing at the service. All staff spoken with said there were sufficient staff on duty.
Per 2018 comprehensive inspection: Approximately 80% of care staff hold a recognised care qualification. Staff received regular supervision and spoke highly of the support they received from managers.
Per 2018 comprehensive inspection: Staff consistently told us of the positive management structure in place that was open and transparent and available to them when needed. Staff felt supported to gain qualifications and bring any matters to the attention of the registered manager.
Per 2018 comprehensive inspection: There were events and interesting activities each day both within groups and for one to one support... regular community groups visiting including church groups, visiting animals, local school involvement.
Staff numbers are enough to cover shifts and meet needs but no info on low staff turnover or agency use.
Per 2018: Staffing levels were appropriate to meet the needs of the people residing at the service. All staff spoken with said there were sufficient staff on duty.
Varied activities like sing-alongs, quizzes, animal visits and community outings but no dedicated coordinator or specialist therapy programmes.
Per 2018: There were events and interesting activities each day both within groups and for one to one support... sing-a-longs, quizzes and playing Ludo... visiting animals, local school involvement.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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