Last updated: 10 February 2026
"Staff feel supported by approachable management and positive culture, but unclear staff retention and standard training hold it back."
All infection prevention and control assurances met including PPE use, testing, cleaning. Staff trained in safeguarding, incidents monitored and acted on. Per 2021 targeted and 2019 reports.
Staff were well supported by the management team. Staff spoke highly of the registered manager. Staff wellbeing promoted through group discussions and meetings. Per 2019 and 2021 reports.
Our observations found there were enough staff to meet people's individual needs without keeping them waiting. Staff we spoke to told us there were enough staff. Per 2019 comprehensive inspection.
Staff told us they were well supported and received regular supervision. There was a system in place to monitor training and identify when updates were required. Per 2019 comprehensive inspection.
Staff told us they had an open-door policy and could go and speak to them at any time. Registered manager made themselves available to people. Per 2019 comprehensive inspection.
Wide range of interesting activities on offer including nursery visits fortnightly for arts, crafts, singing, a canal boat trip. Activities co-ordinator in post. Per 2019 comprehensive inspection.
Staff numbers meet daily needs but no info on keeping staff long-term or using few agency workers.
People told us there were enough staff to provide assistance when they needed it. Staff we spoke to told us there were enough staff to support people. Per 2019 comprehensive inspection.
Training is standard with induction and supervisions but no specialist courses or funded qualifications.
The Care Certificate was part of the induction process. There was a system in place to monitor training and identify when updates were required. Per 2019 comprehensive inspection.
Varied activities keep things interesting but no specialist programmes or advanced approaches.
There were a wide range of interesting activities on offer, a nursery visited the home once a fortnight to carry out arts and crafts with people, sing and teach Spanish. Per 2019 comprehensive inspection.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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