Working at The Beeches Nursing and Residential Care Home

Fire safety is not fully fixed and there were gaps in reporting medication errors and safeguarding concerns.

Fire safety in the home was not robust and we could not be assured plans were effective in the event of a fire. This placed people at risk of harm. Medicines practices had been inconsistent and where errors had been made these had not always been reported appropriately. Safeguarding practices and reporting had been inconsistent and needed to improve.

Managers have not kept consistent oversight and quality systems are incomplete.

Management oversight had been inconsistent, and systems to support quality and improvement were incomplete. The service was in breach of legal regulation in relation to good governance.

Staffing is adequate now but was a past concern with occasional waits for support.

This unannounced assessment was partly due to concerns about staffing and safeguarding. People told us staffing had improved. Some commented they had waited for support in the past, but they currently felt they had support when needed.