Last updated: 10 February 2026
"Staff feel supported by management with a positive culture and good safety practices, but there are often not enough staff on shift."
The registered manager demonstrated a clear culture of learning lessons when things went wrong. They told us, 'We are open and honest. We want a no blame culture...'
Staff told us they felt supported and were positive about the registered manager. One of the staff we spoke with said, 'The organisation is fantastic and really supportive of staff.'
Staff felt the home did not always have sufficient staff but told us they were aware the registered provider was constantly recruiting for staff.
There was an ongoing programme of training for all staff... staff training compliance was 98%.
Staff felt supported and spoke positively about the registered provider and the registered manager.
People were enabled to participate in a range of activities. This included, swimming and hydrotherapy, games, drama, arts and crafts, wheelchair dancing, cinema and meals out.
Staff say there are not always enough of them on shift, and the bosses are always recruiting more.
Staff felt the home did not always have sufficient staff but told us they were aware the registered provider was constantly recruiting for staff.
Just the usual training to stay up to date and regular check-ins, no specialist courses or paid qualifications.
There was an ongoing programme of training for all staff. Most of the training was face to face. A senior care worker had taken on responsibility for ensuring staff were up to date with their training needs. The registered manager told us as result of the senior care workers involvement, staff training compliance was 98%.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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