Last updated: 9 February 2026
"Staff feel well supported by management with regular supervisions and useful meetings, but basic activities like occasional parties and outings hold it back."
People had individual risk assessments... reviewed on a regular basis... Medicines were managed safely. We checked six Medication Administration Records (MAR) which had been completed in line with guidance.
We saw that staff meetings had been held on a regular basis. Staff we spoke with told us they are useful and if they make any suggestions they are listened to and acted on.
Rotas we viewed showed there was enough staff with varying skills on duty to provide the care and support people who used the service required.
Staff received an induction process and on-going training. They had attended a variety of training to ensure they were able to provide care based on current practice.
Staff told us they were well supported by the manager. One said, 'He is very supportive and knows what he is doing.' We saw records which showed staff received regular supervisions.
People told us they had held a Halloween party and on bonfire night some people and staff had gone into the local park to watch a firework display.
Just basic outings and events like parties and fireworks, no activities coordinator or regular programme to make shifts more interesting.
People told us they had held a Halloween party and on bonfire night some people and staff had gone into the local park to watch a firework display.
Enough staff to cover shifts but no details on stable team or avoiding agency workers.
There were sufficient staff, with the correct skill mix, on duty to support people with their needs.
Standard training covers the basics with supervisions but no specialist courses or funded qualifications for career growth.
Staff received an induction process and on-going training. They had attended a variety of training to ensure they were able to provide care based on current practice.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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