Working at The Beeches
Forty Foot Road, Leatherhead, KT22 8RZ
Operated by Anchor Hanover Group
54 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Stable staffing with low turnover and good training and support, but no registered manager in place and limited activities hold it back."
Safety & Risk
6/10
✓
We found some people’s pressure-relieving mattresses had not been set correctly, which potentially placed them at risk of harm. The provider took immediate action to check and correct them.
Staff Culture
6/10
✓
Staff said they supported one another well and said there was a good sense of teamwork at the service. Staff told us they were treated fairly and their individual rights respected. They said they felt valued for the work they did.
Staffing Levels
8/10
✓
Staff turnover at the home was low and the manager said no agency staff had been used for some time as any gaps on the rota were covered by permanent staff working overtime. This meant people were supported by a consistent staff team.
Training & Dev
7/10
✓
Staff had access to the ongoing training, supervision and support they needed to carry out their roles effectively. Some staff had achieved National Vocational Qualifications (NVQs).
Management
2/10
✕
There was no registered manager in place at the time of our assessment. The home manager had been in post for approximately 4 months and had applied for registration with CQC.
Programmes
5/10
!
A regional activities coordinator visited the home weekly and arranged a timetable of activities. People told us they enjoyed the activities provided at the home, although some people said they would like to see a wider range of activities.
Points to consider
No permanent registered manager in place yet, even after 4 months with acting manager.
There was no registered manager in place at the time of our assessment. The home manager had been in post for approximately 4 months and had applied for registration with CQC.
Activities programme is basic with a coordinator, but lacks variety so shifts might feel routine.
People enjoyed the activities at the home, although some residents and relatives said they would like to see a greater range of activities and outings made available.
Minor safety slips like wrong mattress settings or missed weight checks mean extra vigilance needed.
Some people’s pressure-relieving mattresses had not been set correctly. One person’s health and wellbeing had not been monitored in line with their care plan.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews