Last updated: 10 February 2026
"Staff feel well supported by the manager in a positive culture with dedicated activity coordinators, although shifts sometimes covered by staff from other homes and a recent medication error."
On the day of the inspection, we found a medication error had occurred the previous day. Once identified, the registered manager responded appropriately.
The registered manager promoted a positive culture throughout the service. There was a positive atmosphere throughout the service.
There was minimal agency staff use at the service. Staff shortages were also covered by staff from other services run by the provider.
Staff completed an induction period and regular training. The registered manager had good oversight of staff training compliance.
Staff felt well supported by the registered manager.
The service had dedicated activity coordinators. They took time to get to know people personally so they could suggest and facilitate activities.
Shifts sometimes covered by staff from other homes, so the team isn't always fully consistent.
Staff shortages were also covered by staff from other services run by the provider.
Only standard induction and regular training, no specialist courses or funded qualifications mentioned.
Staff completed an induction period and regular training.
Medication error happened the day before inspection, even though it was spotted and fixed quickly.
On the day of the inspection, we found a medication error had occurred the previous day.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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