Last updated: 9 February 2026
"Supportive approachable management and friendly caring team culture, although unclear staff retention and basic training are drawbacks."
2025 assessment: The provider assessed and managed the risk of infection. Staff used personal protective equipment appropriately and clinical waste bins were present throughout the home. Staff ensured there was a regular kitchen cleaning regime.
Per 2019 comprehensive inspection: Staff told us that good teamwork was in place, with good communication. One staff member said, 'This is a lovely home. It's a nice environment. Its friendly, caring and supportive. Everyone cares about everyone.'
Per 2019 comprehensive inspection: there were enough staff on duty to meet people's needs in a timely manner. Staff rotas showed that staffing was consistent. 2025: Staff told us they were given enough time to maintain the cleanliness.
Per 2019 comprehensive inspection: 'The training we have is very good. We regularly do top up training to refresh our knowledge.' All new staff went through a comprehensive induction period. System for staff supervision consistently applied.
Per 2019 comprehensive inspection: Staff felt well supported and said the registered manager was open and approachable. 'We get a lot of support from the manager. They are very helpful and very approachable.'
Per 2019 comprehensive inspection: There was an activity planner that showed activities such as gentle exercise, foot massage and singalongs. The service hired a minibus once a month to take people out on trips. The Activity Coordinator had recently had their hours increased.
Staff numbers are enough and steady but no details on staff sticking around long-term or hardly using agency workers.
We received positive feedback about staffing levels and saw there were enough staff on duty to meet people's needs in a timely manner. Staff rotas showed that staffing was consistent. (per 2019)
Only basic training with refreshers and inductions, no specialist courses or paid-for qualifications.
'The training we have is very good. We regularly do top up training to refresh our knowledge.' All new staff went through a comprehensive induction period. (per 2019)
Activities coordinator runs regular events like singalongs, exercises and monthly trips but no special innovative programmes.
There was an activity planner that showed activities such as gentle exercise, foot massage and singalongs. The service hired a minibus once a month to take people out on trips they had requested. The Activity Coordinator had recently had their hours increased. (per 2019)
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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