Last updated: 9 February 2026
"Staff love the fun, supportive culture and reliable staffing, but leadership lacks praise from staff and training has gaps."
People’s care plans were detailed and incorporated risk assessments. People had a wide range of risk assessments in place that included, medicines management, finance, community access and eating and drinking.
One staff member said, 'I love working here, you get out of the day what you put into it, if you want to come to work and have fun then you will and people we support will have fun too.' Another staff member said, 'I really wanted to work with people where I could help them achieve. I love the interactions and to make families feel safe knowing their loved ones are cared for.'
The registered manager told us the service had consistent staffing. One staff member said, 'I work here because it ticks all the boxes, I can rely on everyone.'
Staff training was reviewed to ensure staff had the knowledge and skills to meet people's needs. Staff were mostly up to date with training. Staff had recently attended training to reduce the risk of choking.
The registered manager had a good understanding of safeguarding and their responsibility to report notifiable incidents. The registered manager said although there had not been any safeguarding concerns at The Beeches they did know what to report and how.
People were supported to access a wide range of activities that included trampolining, swimming, employment and day centres. One staff member said, 'Anything they want to do, we will make happen for them.'
Manager knows rules like safeguarding well, but no staff say leadership is strong or they act on feedback.
The registered manager had a good understanding of safeguarding and their responsibility to report notifiable incidents.
Training is mostly up to date with basics and choking course, but some gaps and no specialist qualifications or career support.
Staff were mostly up to date with training.
Varied outings like swimming and trampolining run by staff, but no activities coordinator or special innovative programmes.
People were supported to access a wide range of activities that included trampolining, swimming, employment and day centres.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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