Working at The Beaufort Care Home

Managers miss ongoing problems like record gaps and monitoring issues because oversight is not strong enough.

the provider remains in breach of the regulation relating to good governance because not enough improvement was made.

Safety checks on medications and daily monitoring like drinks intake are not reliable, with gaps in records.

Gaps in records did not always evidence 2 staff did this... records demonstrated the person had drunk less than 600mls of fluids against their target intake of 1500mls.

Staffing is adequate but shift planning is poor, causing morning delays and staff feeling stressed with high needs residents.

the management of the staff shift meant some people had to wait... Most of the staff felt staffing levels made it difficult... We are quite stressed.