Last updated: 10 February 2026
"Strong management and safety practices with stable staffing and good training, although the lack of a structured activities programme holds it back."
Systems were in place to safeguard people... Individual risk assessments were carried out... Medicines were managed safely... Monthly medication audits were carried out.
Staff told us they worked as a team and this was observed during the visit. Staff told us they were listened to and the registered manager was approachable.
We observed there were enough staff on duty to meet people's care needs. There was continuity of staff... no agency... shortages of staff were met internally.
All staff undertook mandatory training... staff were now current... Training on additional care topics were provided... Staff received regular supervision and annual appraisals.
The registered manager was visible at the service and worked alongside staff monitoring care practices. Staff told us they were listened to and the registered manager was approachable.
No structured activities programme, coordinator or creative engagements mentioned; only basic references to family outings and clergy visits for chatting and singing hymns.
No activities programme or coordinator, so the role is mostly routine personal care like washing, dressing, meals and meds.
No mention of dedicated activities coordinator, structured programmes, pet therapy, outings organised by staff or any creative engagement beyond basic family outings and clergy hymn singing.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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