Last updated: 9 February 2026
"Strong leadership and effective safeguarding, but recent staff turnover and basic activities hold it back."
Safeguarding systems effective, risks assessed monitored and managed well; incidents reported appropriately, investigated robustly with lessons shared promoting open learning culture.
Managers promoted an open culture of speaking up; a staff member told us, 'I can raise suggestions and will say anything at any time and not just in meetings.'
Per 2018 comprehensive inspection: the provider had ensured there was enough staff on duty; staff said there was sufficient staff although seven staff had left since January 2018.
Per 2018 comprehensive inspection: staff received National Care Certificate induction, refresher training, specialist training in autism and epilepsy, encouragement for qualifications, one-to-one support and yearly reviews.
The service was led by a strong and committed management team where governance was well-embedded; leaders had a constant presence in the building and operated an open-door policy.
Per 2018 comprehensive inspection: arrangements for a range of daily activities including flexible individual programmes, outings, community visits, bus passes, holidays, birthdays and themed events like Easter.
Staffing is adequate to cover shifts but some staff had left recently so the team might not feel super stable.
seven staff had left since January 2018
Only basic activities like outings, holidays and parties with no dedicated coordinator or special programmes to vary the workday.
Arrangements were in place to provide a range of activities on a daily basis. People had individual programmes however these were flexible... go out on visits... annual holiday... celebrated individual events such as birthdays and Easter
AI Generated
Last inspected: June 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp