Last updated: 10 February 2026
"Warm family culture and excellent safety practices, but unclear staff retention and no specialist activities programmes."
All infection prevention assured: PPE used effectively, regular testing, clean premises, outbreak plans. Good safeguarding and incident learning per 2020. 2022 targeted report.
'The whole team are like our family.' Staff and relatives spoke highly of staff support. Laughter and dancing observed together. Per 2020 comprehensive inspection.
'There were enough staff employed to meet people's needs safely.' 'There are always plenty of staff.' Measures in place for COVID-19 staff pressures per 2022 report. Per 2020 comprehensive inspection.
Staff had wide and specialised training for health conditions. Comprehensive induction, regular supervision and appraisals. Per 2020 comprehensive inspection.
People, staff and relatives spoke highly of the management team. 'I think the managers are brilliant.' 'We are really well supported here.' Registered manager open to feedback. Per 2020 comprehensive inspection.
Independence books showed zoo, horse-riding, Pilates, dance club, volunteer job, helicopter trip. Supported active lives with outings. Per 2020 comprehensive inspection.
Staffing is enough to keep care safe with staff always around, but no info on how many leave or use agency workers.
'There were enough staff employed to meet people's needs safely.' 'There are always plenty of staff.' Per 2020 comprehensive inspection.
Varied outings and hobbies like horse-riding and dance clubs make days interesting, but no specialist programmes or activities coordinator mentioned.
Each person had an 'independence book' which included pictures of... zoo, horse-riding, armchair Pilates, a dance club... Per 2020 comprehensive inspection.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp