Working at The Avenue Community Nursing Home
47 The Avenue, Middlesbrough, TS5 6PE
Operated by Avenue Community Nursing Home Limited
13 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Stable experienced staff, passionate team culture and strong infection control, but no structured activities or coordinator."
Safety & Risk
8/10
✓
Per 2022 IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff spoke passionately about their roles and how they all worked together as one team.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: People and their relatives told us there were enough staff to ensure people's needs were met safely. People received consistent and experienced support due to staff working at the home for many years.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff received a range of training to support them in their roles. Staff felt well supported and received regular supervision and an appraisal.
Management
6/10
✓
Per 2020 comprehensive inspection: Staff told us the management team were approachable. We saw there was a warm rapport between the registered manager, staff and people who lived at the home.
Programmes
4/10
!
Per 2020 comprehensive inspection: Some people planned their own activities and went out regularly without any support from staff. People enjoyed being involved in preparing and cooking meals.
Points to consider
No activities coordinator or structured programmes, just basic outings and cooking, so the role is mostly routine personal care.
Some people planned their own activities and went out regularly without any support from staff. People enjoyed being involved in preparing and cooking meals. (2020 comprehensive inspection)
Only standard training and supervisions, no specialist courses or funded qualifications.
Staff received a range of training to support them in their roles. (2020 comprehensive inspection)
COVID caused staff pressures that needed special measures to keep safe staffing levels.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. (2022 IPC inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews