Working at The Avenue Care Home
36 The Avenue, Fareham, PO14 1NY
Operated by Avenue Care (Fareham) Limited
24 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by the manager and work well as a strong team, but regular agency use and gaps in medication records are concerns."
Safety & Risk
6/10
✓
We were assured that the provider was using PPE effectively... infection prevention and control policy was up to date (2022). Some medicines were not always recorded as being given but registered manager took immediate steps (2019).
Staff Culture
7/10
✓
Staff told us they worked well as a team and the registered manager told us they had developed a really good, strong staff team. Staff felt valued and listened to. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
People told us there were enough staff... Regular agency staff were used when permanent staff were not available. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Staff received a variety of training including falls prevention, fire safety, MCA, challenging behaviour and safeguarding. This was monitored to ensure people remained in date with their training. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff said they enjoyed working at The Avenue Care Home and felt supported by the registered manager. Comments included '[Registered manager] is the best manager I have ever had.' Per 2019 comprehensive inspection.
Programmes
6/10
✓
People were provided with a range of activities... arts and crafts, ukulele band, local nursery school visited, PAT dog, students from college... activities coordinator. Per 2019 comprehensive inspection.
Points to consider
Enough staff to get by but they use regular agency workers when permanent staff are off and did not fully check job histories of new hires at first.
Regular agency staff were used when permanent staff were not available. Staff employment histories were only collated for the previous 10 years, and not all staff had written the month of their employment. Per 2019 comprehensive inspection report.
Some medication doses were given but not signed for on the records and this was not spotted right away.
we did find several gaps in the medication administration records (MAR) for the month of September 2019 which had not been picked up. Per 2019 comprehensive inspection report.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews