Working at The Anchorage Residential Care Home
Coombelands Lane, Pulborough, RH20 1AG
Operated by JK Healthcare Limited
36 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Visible leadership, supportive culture and good training, but recent staff leaving, holidays and sickness left staff rushed and short on time."
Safety & Risk
7/10
✓
Staff had good safeguarding awareness; risks assessed with clear guidance; medicines managed safely with audits and peer checks after error; incidents reviewed
Staff Culture
8/10
✓
Staff said 'management team are so supportive and the team across all levels really do pull together'; staff recognition awards and feel valued
Staffing Levels
5/10
!
Staffing levels were enough to meet people's needs but recent pressure from staff leaving, holiday and sickness put staff under strain and they were sometimes rushed
Training & Dev
8/10
✓
Staff had additional training for Parkinson's and Diabetes; champions in continence, end of life; induction, shadowing, supervisions and appraisals in place
Management
8/10
✓
The registered manager provided a visible presence at the home; people said 'The manager is around the home all the time... always available'; staff say 'Managers have an open door'
Programmes
6/10
✓
Activity manager provides one-to-one time monthly; programme includes talks, children visits, seated exercise, massages, wish tree and community links
Points to consider
Staffing was adequate but recent staff leaving, holidays and sickness made staff feel rushed and short on time to chat with residents.
The service had recently experienced staffing pressure due to staff leaving, holiday and sickness. This had put the staff team under strain and we received feedback from people that staff were rushed and lacked time to sit and chat.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews