Last updated: 9 February 2026
"Staff feel proud and supported by approachable management with good staffing levels, but basic activities run by care staff and standard training hold it back."
Appropriate systems were in place and followed, which protected people from the risk of abuse. Individual risks were assessed and managed appropriately.
Staff were proud of the service. All said they would recommend The Adelaide as a place to work and would be happy if a family member received care there.
Staffing levels were appropriate to meet people's needs and there were sufficient numbers of skilled and experienced staff deployed to keep people safe. Staff said they had time to chat to people and support them in a calm and unhurried way.
Staff had received training and support to enable them to carry out their role safely.
People and external professionals said the management team were approachable and supportive. Staff were also positive about the management team.
Per 2019 comprehensive inspection: Within the residential service people were provided with opportunities to participate in a range of activities. These were organised by care staff each afternoon.
No dedicated activities coordinator or specialist programmes, just a range of basic afternoon activities run by care staff, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: Within the residential service people were provided with opportunities to participate in a range of activities. These were organised by care staff each afternoon.
Only standard training to do the job safely, with no mention of specialist courses, funded qualifications or innovative learning.
Staff had received training and support to enable them to carry out their role safely.
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp