Last updated: 10 February 2026
"Staff feel fully supported with clear leadership and good teamwork, but basic activities without structure and staffing that just meets needs hold it back."
Individual risk assessments and management plans were in place to help minimise the risks to people and guide staff in the support needed. Referrals to specialist services and changes in the environment had been made to help minimise identified risks.
Staff spoken with said they were fully supported in their role, there was good teamwork and clear leadership.
Per 2019 comprehensive inspection: The rota showed staffing was in place to meet people's identified needs.
Necessary training, needed to carry out their role, was provided and included areas specific to the individual needs of people. This was confirmed by those staff spoken with.
Staff spoken with said they were fully supported in their role, there was good teamwork and clear leadership. The registered manager was described as, 'Very organised and supportive', 'Leads by example' and 'Absolutely brilliant manager, will do anything to help.'
Per 2019 comprehensive inspection: People were supported to take part in a range of activities, for example going to local museums and college. One person liked horse racing and was supported to place a bet once or twice a week at their local bookies.
Just basic outings and hobbies like college visits and betting supported, no activities coordinator or structured programme to make shifts more varied.
Per 2019 comprehensive inspection: People were supported to take part in a range of activities, for example going to local museums and college. One person liked horse racing and was supported to place a bet once or twice a week at their local bookies.
Staffing meets basic needs but nothing special, no details on stable team or low agency use.
Per 2019 comprehensive inspection: The rota showed staffing was in place to meet people's identified needs.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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