Working at The Acorns

Medicines were managed correctly. Some minor issues with medicines we identified during the inspection were promptly dealt with. Staff had received training in safeguarding vulnerable adults and knew how to report concerns.

There was a positive culture at the home and staff felt valued and supported. One staff member said, 'I absolutely love working here... The management is very supportive.'

there were enough staff to care for people safely. We received mixed comments from relatives about staffing levels. Some relatives felt there were enough staff, while others felt more staff were needed. However, we did not find evidence to suggest there were problems with staffing levels at the home.

New staff completed an induction programme and all staff completed training in a range of different subjects and skills. Nurses completed additional training to maintain and develop their clinical skills.

Staff told us they felt very supported by the management team and received regular supervision meetings. People, their relatives and staff all spoke highly of the management team.

People were encouraged to take part in a range of activities, facilitated by an activities coordinator. These included games and quizzes, musical activities, craft sessions and celebrations of special events such as birthdays. Some people had enjoyed a day trip out to Southport.