Working at The Acorns
5a Walton Heath, Crawley, RH10 3UE
Operated by Voyage 1 Limited
4 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety and a visible supportive manager where staff feel valued, but recent staffing challenges and basic activities hold it back."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Risks assessed and managed appropriately, medicines safe, incidents followed up.
Staff Culture
7/10
✓
Staff told us they felt well supported by the manager and that concerns, information and feedback were positively received by management.
Staffing Levels
6/10
✓
There were sufficient staff to keep people safe... Feedback was generally positive about staffing and that despite some challenges in the past year, there were sufficient staff to meet people's needs.
Training & Dev
6/10
✓
Staff had received specialist training to support them. Staff had received training in administration of medicines and had regular checks to ensure they remained competent.
Management
7/10
✓
The registered manager was visible in the service, approachable and took a genuine interest in the feedback from people, staff, family and other professionals.
Programmes
5/10
!
Per 2017 comprehensive inspection: People benefitted from personalised activities that met their choices and interests including gym, crafts, shopping, meals out, music groups, pampering sessions.
Points to consider
Enough staff to get by but it was challenging covering shifts in recent months.
'It has been a bit challenging the last few months.'
Regular activities like outings, crafts and music but no dedicated coordinator or special programmes.
Per 2017 comprehensive inspection: crafts, shopping, going out for meals, music groups and pampering sessions.
Standard training with some specialist sessions but no funded qualifications or career development.
Staff had received specialist training to support them. Staff had received training in administration of medicines and had regular checks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews