Working at Thanet House
50 Barrow Road, London, SW16 5PG
Operated by Thanet Healthcare Limited
6 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by managers with good training and a positive culture, but delayed safety notifications and limited activities need improvement."
Safety & Risk
4/10
!
The registered manager had failed to notify of 2 safeguarding incidents which happened at the home. This was discussed with the registered manager and the notifications were sent to CQC shortly afterwards.
Staff Culture
6/10
✓
Staff told us they enjoyed working at the service. One staff member told us they were there because they wanted to help people. Staff appeared to get on well together.
Staffing Levels
5/10
!
Per 2022 comprehensive inspection: People received care and support from adequate numbers of suitable staff to keep them safe.
Training & Dev
6/10
✓
Staff told us they had access to good quality training. They told us the supervision they received was invaluable, and helped them to provide good support to people.
Management
6/10
✓
Staff told us they felt supported by their managers and other colleagues, and there was a good working environment in the service.
Programmes
4/10
!
People told us they were treated with kindness, dignity, and respect. Staff took time to ensure people were involved in social activities such as going shopping, going to cafés and local events.
Points to consider
Managers delayed notifying the regulator about two protection concerns, so safety reporting is not fully reliable.
The registered manager had failed to notify of 2 safeguarding incidents which happened at the home.
No activities coordinator or structured programme, just basic outings like shopping and cafes, so the role is mostly routine personal care.
Staff took time to ensure people were involved in social activities such as going shopping, going to cafés and local events.
Staffing is adequate but nothing special, with no details on retention, agency use or extra support.
Per 2022 comprehensive inspection: People received care and support from adequate numbers of suitable staff to keep them safe.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews