Last updated: 10 February 2026
"Supportive management and happy long-serving staff with strong safety measures, although busy staffing levels need more people for one-to-one support."
2021 targeted inspection: 'Robust infection control auditing systems'; assured on all standards including PPE use, testing, risk assessments, clean premises.
Per 2018 comprehensive inspection: Staff said 'I love my job, it's a great place to work' and felt well supported; 'many of whom had worked at the service for a number of years'.
Per 2018 comprehensive inspection: 'People were overall, supported by sufficient staff to meet their needs' but 'staff were busy', additional staffing 'welcomed and needed' and recruitment commenced.
Per 2018 comprehensive inspection: 'There is a good training program, staff are kept up to date'; induction, training specific to needs, supervision and appraisal provided.
Per 2018 comprehensive inspection: Registered manager in post, approachable and open; staff felt well supported and said 'We get really good support'.
Per 2018 comprehensive inspection: Individual activity plans; activities included college, outings, barbeques, bingo nights, voluntary work using adapted minibus.
Staff numbers meet basic needs but staff are busy and say they need more people for one-to-one support and outings.
Staff told us this additional staffing was welcomed and needed to enable more one to one support and leisure outings for people... 'We could do with more staff, they have to work extremely hard.' Per 2018 comprehensive inspection.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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