Working at Tennyson Wharf
Park Lane, Lincoln, LN1 2ZD
Operated by Barchester Healthcare Homes Limited
60 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Good training and activities programmes, but staff do not feel supported by the manager, high manager turnover has lowered morale, and low staffing impacts care."
Safety & Risk
6/10
✓
Records relating to the administration of 'as needed' medicines were not always consistent. Some recording discrepancies were identified where falls were not always recorded on people's falls logs.
Staff Culture
3/10
✕
The service had experienced a high turnover of managers since our last inspection. Staff told us this had an impact on consistency and had affected the morale of the team.
Staffing Levels
4/10
!
Staff and relatives, we spoke with consistently told us they were concerned low staff levels were having an impact on the quality of care people received.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff told us that they received training they needed to do their job well and were supported in their roles.
Management
3/10
✕
Most staff we spoke with told us they did not feel supported by the registered manager. Staff told us they did not always feel listened to and valued.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The home employed two staff whose role it was to plan a timetable of activities each week.
Points to consider
Staff say they don't feel supported or listened to by the manager.
Most staff we spoke with told us they did not feel supported by the registered manager. Staff told us they did not always feel listened to and valued.
High turnover of managers has lowered staff morale and made things inconsistent.
The service had experienced a high turnover of managers since our last inspection. Staff told us this had an impact on consistency and had affected the morale of the team.
Low staff numbers mean care quality is suffering, according to staff and relatives.
Staff and relatives, we spoke with consistently told us they were concerned low staff levels were having an impact on the quality of care people received.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews