Working at Tennyson Grange
123 Westmead Road, Sutton, SM1 4JE
Operated by Care UK Care Services Limited
83 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel respected and supported by experienced leaders with strong safety practices, although recruiting more permanent staff is needed for consistent care."
Safety & Risk
7/10
✓
Risks to people's safety... were well managed... Medicines were managed safely... Provider managed accidents and incidents well... analysed monthly.
Staff Culture
6/10
✓
Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture. Staff felt able to raise concerns without fear.
Staffing Levels
6/10
✓
There were enough staff to support people... The provider was actively recruiting new permanent staff to help improve the consistency of support people received.
Training & Dev
6/10
✓
Staff were provided relevant training... expected to update their training and attend refresher courses... received support in the form of supervision and appraisal.
Management
6/10
✓
The registered manager and senior staff team were experienced... available and accessible to people and visitors... Staff felt respected, supported and valued by senior staff.
Programmes
6/10
✓
Varied programme of activities such as memory quizzes, exercises, games, arts and crafts, movie afternoons... two activity coordinators... plans to increase outings.
Points to consider
Staffing is adequate but they are still hiring more permanent staff to make care more consistent.
The provider was actively recruiting new permanent staff to work at the service to help improve the consistency of support people received.
Only standard training and refreshers with supervision, no specialist courses or funded qualifications.
Staff received relevant training... expected to update their training and attend refresher courses... supervision and appraisal.
Activities are varied with coordinators but basic like quizzes, crafts and games, no specialist programmes.
Varied programme of activities such as memory and reminisce quizzes, light exercises, games, arts and crafts, movie afternoons.
AI Generated
CQC Inspection Overview
CQC Inspection
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews