Working at Tenchley Manor Nursing Home
Ursula Square, Chichester, PO20 0HS
Operated by Healthcare Homes (LSC) Limited
37 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by an approachable manager with strong safety and good training, but basic activities without a coordinator and slower evening call bell responses hold it back."
Safety & Risk
8/10
✓
People were protected from the risk of abuse... Risks to people were assessed... Lessons were learnt when things had gone wrong... Medicines were managed safely.
Staff Culture
7/10
✓
Staff told us they felt supported. Staff felt valued and supported by the registered manager and provider... Staff told us that they felt valued and listened to by the management team.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... rotas evidenced safe staffing levels were consistently maintained. Some people felt there were times when there appeared to be less staff on duty... 'Call bells appear to be answered slower in the evening'.
Training & Dev
7/10
✓
There was a comprehensive range of training opportunities... Staff new to care undertook the Care Certificate... Staff received regular supervision which they said was constructive.
Management
7/10
✓
The registered manager was visible in the service. People and staff told us the registered manager was approachable and took a genuine interest... Staff told us that they had confidence in the registered manager.
Programmes
5/10
!
Activity programmes were displayed... People told us they enjoyed a range of activities... liked the quizzes... preferred the old movies... small pig was taken to the person's room.
Points to consider
Basic activities like quizzes and movies with no dedicated coordinator, so the role is mostly routine care.
Activity programmes were displayed around the building... people told us they liked the quizzes, and another said they preferred the old movies.
Adequate staffing but residents notice slower call bell answers in evenings at busier times.
Call bells appear to be answered slower in the evening and night... We observed call bells being answered promptly during the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews