Working at Tenby House
28 Downview Road, Worthing, BN11 4QH
Operated by Assured Care Services Limited
32 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued and supported with strong safety and good training, although staffing relies on overtime and activities are basic."
Safety & Risk
8/10
✓
2021 targeted IPC inspection: Assured on preventing infections, PPE use, testing access, hygiene practices and outbreak management. Per 2018: Risks assessed safely, medicines managed safely, lessons learned from incidents.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt valued and supported by management; relatives said staff work as a team.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were sufficient numbers of staff to keep people safe. Agency staff were rarely needed as existing staff could work overtime.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had completed a range of training including mandatory topics, dementia care and opportunities for NVQs, with supervisions every three months.
Management
7/10
✓
Per 2018 comprehensive inspection: People spoke positively about the management of the home and staff felt valued in their roles and supported by management.
Programmes
6/10
✓
Per 2018 comprehensive inspection: An activities organiser visited three days a week offering exercises, adult colouring, 1:1 games, Bingo, external entertainers and occasional sheep, goats or parrots.
Points to consider
Enough staff on shifts with hardly any agency but no sign of low workloads or a super stable long-term team.
There were sufficient numbers of staff to keep people safe. Agency staff were rarely needed as existing staff could work overtime. Per 2018 comprehensive inspection
Part-time activities organiser does basic games, bingo, colouring and occasional pets or entertainers, so the job is mostly routine personal care.
An activities organiser visited three days a week and a variety of activities was on offer such as exercises, adult colouring and painting, 1:1 games, Bingo... We've had sheep, goats, and parrots. Per 2018 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews