Last updated: 10 February 2026
"Approachable leadership and a family-like team culture stand out, but basic activities support and adequate staffing hold it back."
Medicines were managed safely. Staff told us they were confident in raising any safeguarding concerns, and understood how to do so.
One staff member described the registered manager as 'always available' and said the team was like 'a big family.'
Staff told us there were enough staff on duty to meet people's needs, and people's care records and the staffing rota confirmed this.
Staff told us the training was plentiful and of high quality. The registered manager had a good oversight of the staff training programme.
The registered manager was very accessible. Visiting relatives, and staff, told us they could speak with the registered manager whenever needed.
People's care plans contained information about their interests and social preferences, and daily notes in care plans showed that staff supported people to pursue these interests.
Staffing is adequate but nothing special, no mention of low agency use or long-serving staff.
Staff told us there were enough staff on duty to meet people's needs, and people's care records and the staffing rota confirmed this.
No activities coordinator or structured programmes, so the role is mostly routine care with basic interest support.
People's care plans contained information about their interests and social preferences, and daily notes in care plans showed that staff supported people to pursue these interests.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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