Working at Temple Manor

Medicines were received, stored, administered and disposed of safely. Staff involved in handling medicines had competency assessments completed to ensure their practice was safe.

Staff morale was high. They felt listened to and told us the registered manager was approachable.

There were sufficient staff on duty to meet people's needs, to enable people to take part in social activities and to attend medical appointments.

Staff were up to date with training that the provider deemed as mandatory. Specialist training based on people's specific needs had been completed. For example, dementia care.

Staff morale was high. They felt listened to and told us the registered manager was approachable.