Last updated: 10 February 2026
"Hands-on leadership praised by all, excellent staff retention with no agency use, innovative programmes and family-like culture."
Safeguarding training and understanding, safe medicines with audits and independence policy, detailed risk guidelines, thorough incident reviews promoting learning.
Staff describe team as family, feel listened to and empowered with open-door policy, low turnover, high motivation and passion for the job.
No agency staff needed in three years due to recruiting 10% extra, low turnover with long-serving staff, always enough staff confirmed by observations and feedback.
Custom induction programme, specific training with competency observations, regular supervision and appraisals, nurses complex care trained with revalidation support.
Registered manager described as hands-on, knows all residents and staff inside out, universally praised by staff, relatives and professionals as brilliant and passionate.
Named innovative programmes like Temple Tonics (reduced infections, presented at conference), Bluebell pledge for end-of-life, Temple Toddlers, Heron's club, strong community links with school and sports day.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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