Working at Teignbridge House Care Home Limited

Safeguarding training complete and staff confident in reporting; risk assessments clear and updated; incidents reviewed for trends; medicines administered safely as prescribed with audits.

Staff said they felt there was enough staff and the team was stable; agency staff used occasionally but usually regulars who know people well; dependency tool used to ensure coverage.

Records showed a wide range of training completed including safeguarding, medicines, and recent face-to-face sessions; staff felt well-trained and supported with supervisions and appraisals up to date.

Provider invested in management company and service improvement lead; staff spoke positively about the leadership but Well-led rated Requires Improvement to allow improvements to embed.

Dedicated activity co-ordinator organises varied person-centred activities including garden centre trips, art into greetings cards, life journals, quizzes on planets and holidays, one-to-one like nails and gardening.