Last updated: 10 February 2026
"Staff feel supported by approachable management with good activities and safety, but basic training and Covid staffing pressures hold it back."
Per 2017 comprehensive inspection: 'Safeguarding adults procedures were robust and staff understood how to safeguard people they supported.'
Per 2017 comprehensive inspection: 'All of the staff we spoke with told us the registered manager and provider's representative were approachable and supportive.'
Per 2017 comprehensive inspection: 'There were enough staff on duty and deployed throughout the home to meet people's care and support needs.'
Per 2017 comprehensive inspection: 'Staff had completed an induction when they started work and received training relevant to the needs of people using the service.'
Per 2017 comprehensive inspection: 'Staff said they enjoyed working at the home and received good support from the registered manager.'
Per 2017 comprehensive inspection: 'People were provided with a range of appropriate activities' including sing-alongs, school visits, church trips, and entertainers.
Staff numbers are enough for the job but Covid caused pressures that needed special fixes to keep things running.
The registered manager told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only basic required training done with no specialist courses or paid-for qualifications to build skills.
Staff training records confirmed that staff had completed training in areas the provider considered mandatory. Per 2017 comprehensive inspection.
AI Generated
Last inspected: December 2017
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp