Working at Teamcare Limited t/a Highcliffe Residential Home
226 Preston Road, Chorley, PR6 7HW
Operated by Teamcare Limited
24 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by approachable management with good activities and safety, but basic training and Covid staffing pressures hold it back."
Safety & Risk
6/10
✓
Per 2017 comprehensive inspection: 'Safeguarding adults procedures were robust and staff understood how to safeguard people they supported.'
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: 'All of the staff we spoke with told us the registered manager and provider's representative were approachable and supportive.'
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: 'There were enough staff on duty and deployed throughout the home to meet people's care and support needs.'
Training & Dev
5/10
!
Per 2017 comprehensive inspection: 'Staff had completed an induction when they started work and received training relevant to the needs of people using the service.'
Management
6/10
✓
Per 2017 comprehensive inspection: 'Staff said they enjoyed working at the home and received good support from the registered manager.'
Programmes
6/10
✓
Per 2017 comprehensive inspection: 'People were provided with a range of appropriate activities' including sing-alongs, school visits, church trips, and entertainers.
Points to consider
Staff numbers are enough for the job but Covid caused pressures that needed special fixes to keep things running.
The registered manager told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only basic required training done with no specialist courses or paid-for qualifications to build skills.
Staff training records confirmed that staff had completed training in areas the provider considered mandatory. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews