Last updated: 9 February 2026
"Approachable managers foster a family-like culture and strong training support, but basic activities and safety shortfalls like safeguarding gaps hold it back."
Per 2018 comprehensive inspection: 'Some staff had limited knowledge of local authority adult safeguarding procedures... no protocols in place to guide staff on when to administer some people's "as needed" medicine.'
Per 2018 comprehensive inspection: 'The home is small, we are like a family... I can always speak to management, it's a nice place to work.'
Per 2018 comprehensive inspection: 'People told us there were enough staff because they received support when they needed it. The registered manager explained staffing levels were worked out in advance.'
Per 2018 comprehensive inspection: 'Staff told us they felt supported by the registered manager to develop within their roles and study for nationally recognised care qualifications. Staff received training in continence health care and dysphasia.'
Per 2018 comprehensive inspection: 'The managers are approachable, I can speak to them about anything, their door is always open to talk.'
Per 2018 comprehensive inspection: 'We play dominoes... supported with my hobbies, I like to read, knit, do puzzles... school send some children to... play games or read... trips into the local community.'
The role mostly involves routine personal care with basic activities like games, puzzles, knitting, and occasional school visits or trips, no dedicated coordinator or special programmes.
We play dominoes in the garden, I really enjoy that... supported with my hobbies, I like to read, knit, do puzzles and play dominoes... During term time a school send some children to speak to the resident's, they play games or read to them... trips into the local community for lunch and tea parties.
Staff numbers are enough to meet residents' needs and get help when called, but no details on low agency use or extra stable long-term team.
People told us there were enough staff because they received support when they needed it. The registered manager explained staffing levels were worked out in advance and were dependant on the needs of the people.
Some safety shortfalls like not all staff fully up to speed on reporting abuse concerns and no guides for when to give as-needed medicines.
We found some staff had limited knowledge of local authority adult safeguarding procedures... there were no protocols in place to guide staff on when to administer some people's 'as needed' medicine.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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