Last updated: 9 February 2026
"Hands-on leadership and a positive culture where staff feel valued, although staffing gets busy and training is only standard."
Per 2019 comprehensive inspection: Staff had a good understanding of what to do to make sure people were protected from harm or abuse. Medicines... managed safely... Incidents... managed effectively.
Per 2019 comprehensive inspection: One member of staff said, 'It's a lovely place to work... 'This is the best job I've ever had'.
Per 2019 comprehensive inspection: There were enough staff and they were easily visible throughout the building. Although staff were busy, we observed they responded to call bells quickly.
Per 2019 comprehensive inspection: Staff received training and support to enable them to carry out their roles effectively... Staff completed an induction programme... programme of staff supervision.
Per 2019 comprehensive inspection: The registered manager was frequently seen throughout the service... She had a 'hands on' approach to her role which supported her to mentor staff.
Per 2019 comprehensive inspection: The service employed an activities coordinator who planned both group and individual activities... 'pets as therapy' dog was a regular... growing vegetables.
Staffing is adequate with enough staff on shift, but they get busy at times.
Per 2019 comprehensive inspection: Although staff were busy, we observed they responded to call bells quickly and people's support was not rushed.
Only standard training like mandatory courses and induction, no specialist training or funded qualifications.
Per 2019 comprehensive inspection: Staff had regular supervision and training in subjects considered mandatory by the provider.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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