Working at Taylor View and Gilbert Lodge
220 Watnall Road, Nottingham, NG15 6EY
Operated by Heathcotes Care Limited
10 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff feel supported with regular supervision and strong safety measures, but no registered manager and incomplete infection control training for new staff hold it back."
Safety & Risk
6/10
✓
Per 2022 targeted inspection: Systems in place in line with current government guidelines in relation to COVID-19 to reduce the risk of infection to people living at the home. This included comprehensive checks for visitors on arrival and cleaning schedules.
Staff Culture
6/10
✓
Per 2020 comprehensive inspection: Staff told us that they felt supported and received regular supervision meetings. They also said that they would go to the registered manager at any time and they knew they would be listened to.
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: There were enough staff to support people safely and to ensure people's needs could be met, including staff support for participating in activities and outings.
Training & Dev
4/10
!
Newer members of staff had yet to complete infection prevention and control training.
Management
2/10
✕
At the time of inspection there was no registered manager for this service.
Programmes
5/10
!
Per 2020 comprehensive inspection: People were taken to a variety of activities of their choosing. They enjoyed visiting the national space centre, chocolate factory, bowling and crazy golf.
Points to consider
No permanent manager in post.
At the time of inspection there was no registered manager for this service.
New staff have not completed infection control training yet.
Newer members of staff had yet to complete infection prevention and control training.
Staffing is adequate but with COVID pressures and several new staff.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. the managers and several staff were new to the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews