Last updated: 9 February 2026
"Staff feel listened to by approachable management with high morale and a warm atmosphere, but basic activities without specialist programmes and standard training hold it back."
Medicines were received, stored, administered and disposed of safely. Staff involved in handling medicines had competency assessments completed to ensure their practice was safe.
Staff morale was high and the atmosphere in the service was warm, happy and supportive.
There were enough staff on duty to meet people's needs, to enable people to take part in social activities and to go out into the community.
A robust staff induction and training programme was in place.
Staff told us they felt listened to and that the registered manager was approachable.
Staff supported people to take part in activities in the service and out in the community. We observed two people going out to the local shops, Selby Abbey and other amenities.
Only basic outings and community trips, no dedicated activities coordinator or specialist programmes to vary the work.
Staff supported people to take part in activities in the service and out in the community. We observed two people going out to the local shops, Selby Abbey and other amenities.
Staffing is adequate to meet needs but nothing special, no details on retention or low agency use.
There were enough staff on duty to meet people's needs, to enable people to take part in social activities and to go out into the community.
Only standard induction and training, no specialist courses or funded qualifications.
A robust staff induction and training programme was in place.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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