Working at Tavey House
4 Grove Road, Leicester, LE8 6LN
Operated by Mars Care Services Limited
18 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff enjoy a supportive culture with good safety practices and stable staffing, but basic activities without a coordinator and no permanent manager hold it back."
Safety & Risk
7/10
✓
Risk assessments were up to date and comprehensive... Staff understood their safeguarding responsibilities... Staff logged accidents and incidents and reviewed them to reduce the risk of reoccurrences.
Staff Culture
7/10
✓
Staff felt well-supported and said they enjoyed their work at Tavey House. A care worker said, 'We have a good culture here, the residents come first.'
Staffing Levels
6/10
✓
People and relatives said there were enough staff employed to keep people safe. A care worker said staffing levels had increased which meant staff were able to get their work done and still have time to socialise and do activities with people.
Training & Dev
6/10
✓
Staff were well-trained. They completed a mixture of in-house and external training course... Most staff had completed all the essential training recommended by Skills for Care.
Management
6/10
✓
The service had a new management team who provided stability and leadership at the service. Each member had assigned roles and areas of responsibility and reported back to the provider.
Programmes
4/10
!
People were encouraged to take part in regular activities. A person said they enjoyed painting and drawing, and staff supported them to continue this hobby.
Points to consider
No permanent manager in post right now, the old one left and the owner is applying to step in.
At the time of our inspection the service had a registered manager, but they were no longer working at the service and the provider had asked them to de-register. The provider has applied to CQC to be the service's new registered manager.
Basic activities like painting and socialising, no activities coordinator or special programmes so the role is mostly routine personal care.
People were encouraged to take part in regular activities. A person said they enjoyed painting and drawing, and staff supported them to continue this hobby.
Only standard training with essential courses and some extras, no specialist qualifications or career development funded.
Most staff had completed all the essential training recommended by Skills for Care... the service's training programme was ongoing and all staff had the opportunity to complete a wide range of training courses.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews