Working at Tarry Hill

Medication records sometimes miss details like dose times or instructions for as-needed meds.

The systems for recording when people had taken their medicines were not always in line with national guidelines. For example, one person needed to have a specific amount of time in between taking some of their medicines. The time they took their medicines were not recorded.

Risk reviews in care plans aren't always up to date with the latest changes in needs.

Risks to people's safety were assessed and there were plans to reduce any identified risk. However, the documented risks in people's care plans were not always reviewed and updated in response to changes in people's needs.

Staffing levels dropped during COVID outbreaks, even though they've hired more staff since.

There were occasions where the home had been short staffed. However, this was during times when there were high numbers of Covid-19 cases in the area and staff were not able to go to work. In response to this, the provider had employed a recruitment manager and had recently recruited nine new staff.