Last updated: 10 February 2026
"Great leadership creating a person-centred culture and solid staff training, but medicines records and outdated risk reviews need fixing."
The systems for recording when people had taken their medicines were not always in line with national guidelines. Risks to people's safety were assessed and reviewed but the most recent reviews were not always included in people's care plans.
Relatives, staff and professionals spoke highly of the registered manager and the person-centred culture they had created and promoted at Tarry Hill.
There were enough suitably trained staff on duty to meet people's needs. There were occasions where the home had been short staffed. However, this was during times when there were high numbers of Covid-19 cases in the area and staff were not able to go to work.
Staff completed training in line with the Care Certificate. On top of this the provider also ensured staff completed further training that guided staff how to meet the individual needs and preferences of the people living at Tarry Hill.
Relatives, staff and external professionals spoke highly of the drive, passion and knowledge of the registered manager and the person-centred culture they had created.
People had choices of how they spent their time and their personal preferences for activities were met. One relative said, '[Name] is busy five days a week, they love it, they are sometimes out all day [Name] gets the stimulus they need.'
Medication records sometimes miss details like dose times or instructions for as-needed meds.
The systems for recording when people had taken their medicines were not always in line with national guidelines. For example, one person needed to have a specific amount of time in between taking some of their medicines. The time they took their medicines were not recorded.
Risk reviews in care plans aren't always up to date with the latest changes in needs.
Risks to people's safety were assessed and there were plans to reduce any identified risk. However, the documented risks in people's care plans were not always reviewed and updated in response to changes in people's needs.
Staffing levels dropped during COVID outbreaks, even though they've hired more staff since.
There were occasions where the home had been short staffed. However, this was during times when there were high numbers of Covid-19 cases in the area and staff were not able to go to work. In response to this, the provider had employed a recruitment manager and had recently recruited nine new staff.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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