Working at Taptonholme
14 Taptonville Crescent, Sheffield, S10 5BP
Operated by Taptonholme
19 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported by approachable managers in a happy team with good safety, but basic activities without a dedicated coordinator hold it back."
Safety & Risk
8/10
✓
Staff understood safeguarding and whistleblowing procedures. Accidents and incidents were effectively monitored, which ensured staff learned when things went wrong. Medication systems were in place.
Staff Culture
8/10
✓
Staff were happy in their roles and felt supported. Staff spoke highly of the team; they told us there was a consistent approach to ensure all staff were supported and well led. 'We work well as a team, I like working here.'
Staffing Levels
6/10
✓
Staff told us there were enough staff to meet people's needs safely. Relatives told us when they visited there was always staff available.
Training & Dev
6/10
✓
Staff received effective training to ensure their knowledge was up to date. Staff were supervised and supported.
Management
8/10
✓
Feedback from staff was extremely positive, told us communication was very good and the registered manager and new deputy were approachable, visible, listened and took appropriate action.
Programmes
4/10
!
Per 2017 comprehensive inspection: care staff provided a range of meaningful activities including trips out, arts and crafts, exercise classes, quizzes and singing. People had mixed views about activities.
Points to consider
Basic activities like arts, crafts, quizzes, outings and singing run by care staff with no dedicated coordinator
Per 2017 comprehensive inspection: care staff provided a range of meaningful activities to people. These activities included trips out, arts and crafts, exercise classes, quizzes and singing.
Only basic training and supervisions mentioned, no specialist courses or funded qualifications
Staff received effective training to ensure their knowledge was up to date. Staff were supervised and supported.
Enough staff on shift to meet needs but no details on agency use or staff retention
Staff told us there were enough staff on duty to meet people's needs, people told us there were always staff available and did not wait long for assistance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews