Working at Tanners Wood
5-5a Tanners Wood Close, Abbots Langley, WD5 0HR
Operated by Hertfordshire County Council
8 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff receive effective training and feel supported in a safe environment, but no permanent manager and limited activities hold it back."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: People were safe at the service... Risks were managed appropriately. People were supported to manage their medications safely. From 2021: We were assured that this service met good infection prevention and control guidelines.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff felt supported and there was a good team ethos. The management team had effective oversight of the service and staff felt well supported in their role.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were enough staff to keep people safe. Agency staff were sometimes used to cover staffing vacancies.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff told us, and records confirmed, they received appropriate training to carry out their role effectively. This included specialist training for specific health conditions.
Management
2/10
✕
Per 2019 comprehensive inspection: The service did not have a manager registered with Care Quality Commission. At the time of inspection, the service was managed by an interim manager and the deputy manager.
Programmes
3/10
✕
Per 2019 comprehensive inspection: short breaks and respite care... opportunity for people to have fun, share experiences and socialise outside their family home.
Points to consider
No permanent manager in post, run by interim and deputy instead.
The service did not have a manager registered with Care Quality Commission. At the time of inspection, the service was managed by an interim manager and the deputy manager.
Staffing is adequate but some agency workers cover shifts.
Agency staff were sometimes used to cover staffing vacancies.
No activities programme or coordinator, so the role is mostly routine personal care.
No creative activities, engagement programmes, or distinctive approaches mentioned beyond general support to follow interests and socialise.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews