Last updated: 9 February 2026
"Staff receive effective training and feel supported in a safe environment, but no permanent manager and limited activities hold it back."
Per 2019 comprehensive inspection: People were safe at the service... Risks were managed appropriately. People were supported to manage their medications safely. From 2021: We were assured that this service met good infection prevention and control guidelines.
Per 2019 comprehensive inspection: Staff felt supported and there was a good team ethos. The management team had effective oversight of the service and staff felt well supported in their role.
Per 2019 comprehensive inspection: There were enough staff to keep people safe. Agency staff were sometimes used to cover staffing vacancies.
Per 2019 comprehensive inspection: Staff told us, and records confirmed, they received appropriate training to carry out their role effectively. This included specialist training for specific health conditions.
Per 2019 comprehensive inspection: The service did not have a manager registered with Care Quality Commission. At the time of inspection, the service was managed by an interim manager and the deputy manager.
Per 2019 comprehensive inspection: short breaks and respite care... opportunity for people to have fun, share experiences and socialise outside their family home.
No permanent manager in post, run by interim and deputy instead.
The service did not have a manager registered with Care Quality Commission. At the time of inspection, the service was managed by an interim manager and the deputy manager.
Staffing is adequate but some agency workers cover shifts.
Agency staff were sometimes used to cover staffing vacancies.
No activities programme or coordinator, so the role is mostly routine personal care.
No creative activities, engagement programmes, or distinctive approaches mentioned beyond general support to follow interests and socialise.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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