Last updated: 10 February 2026
"Strong leadership and good staff morale, although basic activities and ongoing recruitment mean mostly routine care with less team stability."
Staff received training on safeguarding adults and were knowledgeable about the procedures ... Medicines were stored, administered and disposed of safely. Regular medicines audits were taking place.
The staff we spoke with told us morale was good amongst the staff and the strong leadership from the manager ... were a contributing factor to this.
There were sufficient numbers of staff to meet people's needs. The manager told us there was an ongoing recruitment process to ensure the service was always sufficiently staffed.
Staff had been trained to carry out their roles. Training topics included ... Positive Behavioural Support (PBS), MAPA training ... Staff felt supported by the management team. They told us they received regular one to one meetings.
The people, relatives and staff we spoke with praised the impact of the manager on the service. Staff told us the manager had an open-door policy and was available to support staff at any time.
People were supported to access a range of activities. These included activities such as arts and crafts, gardening, days out, holidays, discos and going to the cinema.
Only basic activities like arts and crafts, gardening, and outings, so the role is mostly routine personal care with little variety.
People were supported to access a range of activities. These included activities such as arts and crafts, gardening, days out, holidays, discos and going to the cinema.
Staffing is enough to get by but ongoing recruitment means the team is not fully stable yet.
The manager told us there was an ongoing recruitment process to ensure the service was always sufficiently staffed.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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