Working at Tanners
Stewart Close, Abbots Langley, WD5 0NU
Operated by Community Integrated Care
7 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Staff feel well supported with good management, training and positive culture, but limited activities and medicines safety issues hold it back."
Safety & Risk
4/10
!
Medicines optimisation Score:2. There were no protocols to give guidance for staff on when to administer PRN medicines... Medicines were not always counted before or after administration or at shift handover... no robust process in place to ensure staff received the necessary training when issues were identified.
Staff Culture
6/10
✓
The feedback from staff was very positive about how the service was managed. Staff spoke knowledgeably about their roles and responsibilities and were focussed on delivering good care for people.
Staffing Levels
5/10
!
People and their relatives told us there was enough staff to care for them safely. Throughout our visit, we observed there were staff available to meet people's needs in a timely manner.
Training & Dev
6/10
✓
Per 2023 inspection: Staff had completed training in supporting autistic people and people with learning disabilities. The provider had recently introduced a new training programme... supporting them to complete a NVQ level 3 in Health and Social Care.
Management
6/10
✓
Staff told us they felt the home was well managed and they received good support to care for people. One staff member told us, “The home is well managed, and I receive the support I need to do my job well.”
Programmes
3/10
✕
Per 2023 inspection: We received mixed feedback from relatives about the lack of inhouse activities happening within the home during the day and at weekend. We recommend the provider ensure people were supported to participate in meaningful occupation.
Points to consider
Only basic activities like walks, games and cooking, no structured programme or coordinator, and relatives want more options inside the home.
Per 2023 inspection: We received mixed feedback from relatives about the lack of inhouse activities happening within the home during the day and at weekend. The inspector observed some missed opportunities to engage with people during the inspection.
Some medication mistakes because no guides for as-needed drugs and they were not always counted between shifts.
There were no protocols to give guidance for staff on when to administer PRN medicines, which are medicines taken as and when required. Medicines were not always counted before or after administration or at shift handover.
Staffing is adequate but nothing special, no info on long team members or low agency use.
There was enough staff deployed to meet people’s needs. Staff were recruited and inducted safely.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews