Working at Tanglewood

People were protected from the risk of harm and abuse. Staff had received training in safeguarding and were able to tell us the steps they would take if they had concerns about someone.

Staff, people and relatives told us there was a positive culture within the service, that promoted positive outcomes for people. One staff member told us of the culture, 'I love it. I just love the atmosphere.'

There were sufficient staff to meet people's needs and keep them safe.

We reviewed the training matrix which was up to date. Staff told us they received regular supervision.

People were supported to take part in a range of activities including swimming, aqua fit, walks, attending wildlife centres, and visiting other towns.